London Tenant Services
London’s Trusted Rent Repayment Service
Start your free, 30-second eligibility assessment below, or browse our website to learn more.
What is a Rent Repayment Order?
A Rent Repayment Order (RRO) is a legal process that allows tenants to reclaim up to 24 months’ rent reimbursed when the landlord has broken certain housing laws. These are often not visible nor known to tenants.
About Us
We are a free to use service with the goal to educate London tenants about their entitlements and possible rent compensations.
Our Service
Tenants sit back while we handle the end-to-end process, including paperwork, admin, and any (unlikely) legal representation.
FAQs
Many tenants are unaware of their entitlement to rent compensation, let alone the process behind it.
Dedicated 1-2-1 Support
Each case gets an allocated specialist to answer any questions they may have throughout the process.
•
Free to Use
A no-win, no-fee service, whereby we also all tribunal and other admin fees, so there is absolutely no customer cost until their claim is received.
•
End-to-end Service
Our service provides tenants with a hands-off approach throughout the entire process, including eligibility, paperwork and any appropriate legal representation.
Free
Eligibility
Checker
Answer 5 questions to
understand your
applicability.
Most Recent Stories
Barking & Dagenham Applicability
08 January 2026
LTS’s work with local councils found #%% privately rented properties are not correctly licensed.
New Renters’ Rights Laws
19 December 2025
New laws mean greater likelihood and amounts of rent compensations. Tenants encouraged to check before demands increase.
West London Rent Repayment
10 December 2025
Tenants awarded £21,770 after pursuing unknown rent repayment.
